Refund Policy

How to request a refund for an OllaMan purchase

2026/10/30

Operator

This website and its services are operated by OllaMan ("we", "us", or "our"). Our contact email is [email protected].

Payments and Refunds

Payments are processed by Creem as Merchant of Record. Refunds for purchases made through Creem are also processed through Creem.

Requesting a Refund

To request a refund, email [email protected] with the email address used for your purchase, your order reference, and a description of your request. Do not include payment card details.

We will review your request and coordinate with Creem regarding the refund. Eligibility and processing are subject to the applicable purchase terms, Creem's refund process, and applicable consumer rights. Contact us for information about your specific order; this policy does not promise a fixed refund or processing period.

This policy does not limit any rights you may have under applicable consumer protection law.

Please also read our Terms of Service and Privacy Policy.