Refund Policy

We are committed to ensuring your complete satisfaction with OllaMan products. This policy outlines our refund conditions and procedures.

1. Refund Eligibility

We offer refunds in the following cases:

2. Refund Exclusions

You may not be eligible for a refund in these cases:

3. How to Request a Refund

To request a refund, please contact us via:

  1. Send an email to [email protected] with the subject "Refund Request"
  2. Include your order number and purchase date in the email
  3. Briefly explain the reason for the refund request

Our customer support team will respond to your request within 2 business days.

4. Refund Processing

Once a refund is approved:

5. Partial Refunds

In some cases, we may offer partial refunds:

6. Subscription Cancellations

Subscriptions can be canceled at any time:

7. Special Circumstances

We understand that special circumstances may arise. If you have a special refund request, please contact us directly, and we will evaluate on a case-by-case basis, striving to provide a reasonable solution.

8. Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website and will be effective when posted.

9. Contact Us

If you have any questions about our refund policy, please contact us at: [email protected]